Techsol’s Commercials practice offers CRM (Customer Relationship Management) solutions to enable organizations to effectively manage the most important aspect of running a business – Customer Management. Our CRM experts help you realize your CRM goals and we have deep experience with market leading CRM solutions such as Veeva CRM, Salesforce.com (SFDC) etc.

Our CRM solutions enable:

  • Engage your customers anytime, anywhere, any device seamlessly
  • Bring together digital, email, phone, face-to-face and events with multichannel CRM
  • Beat your commercial targets with best practices built-in. Deliver a meaningful customer experience with every interaction
  • Give your commercial teams a competitive edge

Our CRM Services

Our market leading CRM solutions are complimented with our expert professional services to enable a full solution and addressing your CRM challenges. Our experts help you with:

  • Quick accelerator based Implementation, configuration and customization of workflow
  • Data migration from your legacy CRM or current CRM
  • CRM Service and Help Desk – 24X7 product support, help and service desk: Customizable as per the business needs
  • Analytics – Custom reports

All our early phase clinic automation services utilize our Optimized Global Service Delivery Model designed to make you fully compliant with regulatory requirements and industry standards.

crm

Customer Relationship Management

Customer Management